Support: 1-469-617-5446
Reset Search
 

 

Article

Website not loading any property results

« Go Back

Information

 
Symptom
Whenever searching for properties, there are no results as it just gives a spinning wheel of loading.
Environment
Websites
Cause
Resolution
To resolve this clear internet browser cache by :

For Firefox:
1. On the menu bar, click on the Firefox menu and select Preferences
2. Select the Advanced Panel
3. Click on the Network Tab
4. In the Cached Web Content section, click Clear Now
5. Close the Preferences window

For Chrome:
1. Click the Chrome menu on the browser toolbar
2. Select Tools
3. Select Clear browsing data
4. In the dialog that appears, select the checkboxes for the types of information that you want to remove
5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything
6. Click Clear browsing data.

For Safari:
1. From the Safari menu, select Reset Safari.
2. From the menu, select ALL items and click 'Reset.'

For Internet Explorer 8 and above:
1. IE 8: From the Tools menu choose Internet Options
2. IE 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
3. On the General tab, under Browsing History, click Delete.
4. Uncheck the Preserve Favorites website data box.
5. Check the Temporary Internet Files, Cookies and History boxes.
6. The format data, password and inPrivate filtering data boxes may be left un-checked. You can check them to delete this data if you would like.
7. Click Delete.
8. When finished click OK to return to your Internet Explorer window
9. Close the window and reopen
Additional Information

To resolve this issue, please log a support case with Kigo Support by:

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255