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User unable to login to KigoPro (No Account Exists/Email is unrecognized)

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Information

 
Symptom
You are trying to log in to KigoPro, but you receive an error "No Account Exists" or the email is unrecognized by the system. 
Environment
KigoPro
Cause
The reason you can't access Kigo is because your User Account is setup in the system as Inactive.
Resolution
To resolve this issue, please log a support case with Kigo Support by:
Additional Information

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