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Update HomeAway Cancellation Policy in Kigo

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Information

 
Symptom
You would like to change your HomeAway Cancellation Policy to Relaxed. 
Environment
Channel Manager - Homeaway
Booking Rules
Cause
Resolution
For Relaxed Cancellation Policy, the Remainder due of your Online Charge Rule in Kigo should between 7 and 13 days. 
For Moderate Cancellation Policy, the Remainder Due of your Online Charge Rule in Kigo should be between 14 and 29 days. 

To update an Online Charge Rule, please follow the steps below:
  1. Go to Kigo > PROPERTIES
  2. Go to SETUP > Booking Rules
  3. Locate Online Charge Rule and click on it
  4. Go to Remainder due 
  5. Edit accordingly
  6. Click SAVE
Additional Information

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