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Unable to log in to OwnerXP in KigoPro

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Information

 
Symptom
An owner was having a hard time logging in to OwnerXP in KigoPro.
Owner password is incorrect.
Environment
KigoPro
OwnerXP
Cause
Resolution
To resolve this issue, please log a support case with Kigo Support by:


 
Additional Information
If the Owner does not have a username and password yet, please advise to reach out to their Property Manager so they can provide their access to their Owner's Portal. 

 

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