Support: 1-469-617-5446
Reset Search
 

 

Article

Unable Delete Storybook Video on Falcon Website

« Go Back

Information

 
Symptom
You deleted the storybook video link in Kigo but it's still showing on your website.
Environment
Website - Falcon
Cause
Resolution
To resolve this issue, please follow the steps below:

If Use my own title, url & description is enabled, delete the storybook video via WordPress. To delete, please follow the steps below:
  1. Go to WordPress Dashboard
  2. Go to Properties > All Properties
  3. Locate property and click on it
  4. Locate Storybook Video
  5. Delete link
  6. Click Update
If Use my own title, url & description is disabled, please follow the steps below:
  1. Remove/Unpublish Property from Falcon Website
  2. Sync Kigo Property Data and Sync Solution Data on Falcon Website
Additional Information

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255