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Kigo Release Notes September 30, 2015

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Product Changes

These release notes summarize software changes made during the Kigo update release on September 30, 2015.

Commission Calculation Updated for Invoice Line Items

The commission for some clients using international currencies was calculated using an inaccurate number of booked nights. The commission calculation is now updated to use the correct number of nights, and provides an accurate commission charge.


Kigo Generates Secure Random Passwords for New Users

The password generated by Kigo for new users is a secure random password that meets these requirements:

  • At least seven characters long
  • At least one upper case letter
  • At least one lower case letter
  • At least one number
  • At least one special character (#, !, ?,^, or @)
  • Does not contain the user ID

KIGO-842, KIGO-844

Held Bookings are Cancelled on Their Expiration Date

Held bookings were not being cancelled on their expiration date. This issue has been resolved.


Clients Accessing Unused Pages are Redirected to the Home Page

Clients attempting to access unused Kigo pages through bookmarks or manual entry were receiving broken page messages. Clients who try to access unused pages are now redirected to the Home page.


Dashboards Restored to Analytics Section in Navigation Menu

The following categories are available in the Analytics section of the navigation menu:

  • Booking dashboard: Click to display the Booking dashboard page. On this page you can view the following items by month, week, or day (period):
    • New bookings / total stays
    • Revenue per available unit (RevPar)
    • Average daily rate (ADR)
    • New bookings by lead source
    • New bookings by agent
    • Booking income breakdown
    • New bookings
    • Occupancy rate

    Agent Dashboard

  • Agent dashboard: Click to display the Agent dashboard page. On this page you can view the new bookings / total stays and bookings needing payments. This data is available by the month, week, or day (period).

    Agent Dashboard

  • Marketing manager dashboard: Click to display the Marketing dashboard page. On this page you can view the new leads over time, new leads by lead source, and lead conversion by source. This data is available by the month, week, or day (period).

    Marketing Dashboard


Owner Log-On Credentials Work on the Kigo Newapp Web Site

Owner log-on credentials were working on but were not working on Owners can now log on to the web site using the same credentials they use for


Lead Insight Button Added to Lead Requests Page

The Lead Requests page has a new button called Lead Insight. Clicking this button takes you to the Lead Insight page, and is the only way to access that page.

Lead Insight Button on Lead Requests Page

Lead Insight


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This document and the policies and procedures contained herein are the confidential and proprietary information of RealPage, Inc. This document may not be copied, distributed, or otherwise disclosed outside of RealPage facilities, and may not be used in any way unless expressly authorized by RealPage.



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