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Document Templates not sent to Booking.com/Airbnb reservations/bookings and Non-Preferred Channels in Kigo

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Question
Document Templates setup in Kigo are not sent to Booking.com/Airbnb reservations/bookings and Non-Preferred Channels.
Environment
Triggers
Answer
Document Templates setup in Kigo are not sent to reservations from Booking.com, Airbnb and non-preferred channels, except for the Pre-stay email.
You can setup automated replies to your guests in KigoPro.

 
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